b.cycle

Assistant Studio Manager

Full-time

SO, you’d like to be an assistant manager at b.cycle? If you love being around the studio and engaging with clients, if you want to be involved in the daily operations at the studio and if you have ideas and projects in mind that could help elevate b.cycle, this job could be for you!

Here’s what the role looks like:

- Approximately 20-25 hours of shift work/ week.

- Work closely with the manager and act as a resource for all other employees.

- Acting manager at the studio when the manager themselves can’t be around.

- Responsible for answering emails as well as other client facing daily operations. 

- Accounting: you are responsible for keeping track of all studio purchases and ensuring that invoices can be consolidated at the end of every month.

- Responsible for the ordering of all product and supplies used for daily operations

- Up to 10 hours of additional admin hours/ week. These hours are put towards obligatory tasks around the studio as well as any other projects you may be owning. 

- Projects that will have a direct impact on the traffic, visibility and revenue of the studio.

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ALORS ! Vous aimeriez être un assistant manager chez b.cycle? Si vous aimez être au studio et interagir avec les clients, si vous souhaitez participer aux opérations quotidiennes du studio et si vous avez des idées et des projets en tête qui pourraient contribuer au développement b.cycle, ce rôle est fait pour vous!


Voici à quoi vous attendre: 


- Approximativement 20-25 heures de shifts / semaine.

- Travailler de près avec le manager en place et agir comme ressource pour les employés.

- Agir comme responsable du studio lorsque le manager ne peut être sur place. 

- Chargé de répondre aux courriels, ainsi qu’à d’autres opérations quotidiennes avec les clients.

- Comptabilité: vous êtes responsable de suivre et garder une trace de tous les achats de matériel, ainsi que de vous assurer que les factures peuvent être consolidées à la fin de chaque mois.

- Chargé de l’inventaire et des commandes de tous les produits et fournitures utilisés au quotidien.

- Jusqu'à 10 heures supplémentaires / semaine. Ces heures sont consacrées à des tâches d’administration obligatoires au studio, ainsi qu’à tout autre projet dont vous êtes responsable.

- Projets qui auront un impact direct sur le trafic, la visibilité et les revenus du studio.

Note : Le masculin est utilisé pour alléger le texte, et ce, sans préjudice pour la forme féminine. 


Montréal, QC

Join the b.team!

Part-time

MAINTENANCE COORDINATOR

Do you have passion?

Do you want to make peoples day absolutely awesome?

What's b.cycle all about?

b.cycle is a place where people come to let go. A place where they come as they are, where they are inspired and motivated to challenge their expectations, where they have fun and where they leave feeling empowered and proud!

Where do you come in?

You will be part of a team responsible for making sure that our clients experience is a seamless one. From maintaining our cleanliness standards to creating a positive and energetic environment, your role is integral in the experience of both new and seasoned clients. 

ROLES AND RESPONSIBILITIES:

  • Contribute to an environment where clients feel happy and at ease
  • Set up new clients on the bike & support them as needed
  • Ensure that the studio is clean and presentable at all times
  • Support with any arising issues during class times
  • Prepare/ turnover the studio between classes

QUALIFICATIONS:

  • Must speak in French and English.
  • Must have great customer service skills
  • Must have great communication skills with team members & clients
  • Ability to trouble shoot and react quickly 
  • Ability to work well under timelines/ pressure
  • Must be available to work a minimum of 15 hours a week and one day on the weekend
  • Personal passion for fitness and/or b.cycle

Montréal, QC

Maintenance Coordinator (Energy Exchange)

Full-time

Do you have passion?

Do you want to make peoples days absolutely awesome?

What's b.cycle all about?

b.cycle is a place where people come to let go. A place where they come as they are, where they are inspired and motivated to challenge their expectations, where they have fun and where they leave feeling empowered and proud!

Where do you come in?

You will be part of a team responsible for making sure that our clients experience is a seamless one. From maintaining our cleanliness standards to creating a positive and energetic environment, your role is integral in the experience of both new and seasoned guests.

According to your availabilities, a weekly shift will be allocated to you in all-studio, all-access membership!

ROLES AND RESPONSIBILITIES:

  • Contribute to an environment where clients feel happy and at ease
  • Set up new clients on the bike & support them as needed
  • Ensure that the studio is clean and presentable at all times
  • Support with any arising issues during class times
  • Prepare/turnover the studio between classes

QUALIFICATIONS:

  • Must speak in French and English.
  • Must be available for 4-5 hours a week. Should you need this shift off, you must trade with another member of the energy exchange program 
  • Must have great customer service skills
  • Must have great communication skills with team members & clients
  • Ability to trouble shoot and react quickly 
  • Ability to work well under timelines/ pressure
  • Personal passion for fitness and/or b.cycle

Montréal, QC

Studio Manager

Full-time

 Do you have passion?

Do you want to make peoples day absolutely awesome?

Do you want to be inspired and inspire others?

What's b.cycle all about?

b.cycle is a place where people come to let go. A place where they come as they are, where they are inspired and motivated to challenge their expectations, where they have fun and where they leave feeling empowered and proud!

Where do you come in?

You lead a team that makes this happen every day.

Tell me more?

You will be responsible for all studio operations and will report directly to the president of the company. All studio staff will report directly to you and you will work with a studio lead instructor to develop strategies that will build the community and the profitability of your studio. You will be hands on working directly with customers performing daily operations.

ROLES AND RESPONSIBILITIES:

THE ENVIRONMENT YOU FOSTER AT YOUR STUDIO:

  • Provide the highest-level of customer service. Exceed customer expectations. Client issues and concerns are opportunities to improve your operations and an opportunity impress unsatisfied customers.
  • Create and maintain an experience where your clients feel welcomed. If they are new, if they have never worked out before they feel as though they have found the place where they fit in.
  • Create and maintain an environment where your team is empowered to make decisions that are in line with the company’s values.
  • Ensure that the studio is clean and presentable at all times.

BUSINESS & MARKETING:

  • Manage studio budget.
  • Develop strategies to build the community.
  • Develop strategies to improve studio operations

OPERATIONS:

  • You are expected to understand how all systems and processes work at the studio.
  • Participate and contribute in weekly operations meetings with the President
  • Participate and contribute in monthly company strategy meeting.
  • Create staffs schedule and manage vacation
  • Manage payroll for all staff
  • Recruit, interview and hire new staff.
  • Ensure new team members are trained properly and give them the tools they require to succeed.
  • Evaluate your staff’s performance constantly. Identify talent and reward them. Identify which of your team members have key opportunities to improve and address them quickly.
  • Coach and develop key talent within your team.
  • Ensure that all company-wide marketing initiatives are executed in your studio.
  • Ensure that your team is aware of all events and changes that happen at the studio.
  • Host staff meetings.
  • A minimum of 10 hrs will be hands on the floor. Working at the front desk or helping with daily operations.

QUALIFICATIONS:

  • Must speak and write in French and English.
  • Must possess Bachelor's degree.
  • Must have at least 5 years of work experience
  • Must have experience leading team. 
  • Must have experience with Microsoft Word and Excel.
  • Must have superior customer service and hospitality skills.
  • Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
  • Strong ability to communicate clearly with team members, clients, and senior management
  • Must be able to work flexible/non-traditional hours including weekends and some holidays.
  • Personal passion for fitness and/or b.cycle

Montréal, QC