Blue Mountain Humane Society

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Animal Care Coordinator

Walla Walla, WA
Posted Oct 10, 2018



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 EFFECTIVE: November 1, 2020                               DEADLINE: Position open until filled.   

ABOUT THE ANIMAL CARE COORDINATOR POSITION                                                          

TITLE:  Animal Care Coordinator     

DEPARTMENT:  Animal Care

STATUS:   Full Time, 32 hours per week. Sunday, 9:00 am – 4:00 pm with a 30 minute, unpaid lunch break; Monday-Wednesday, 9:00 am – 6:00 pm with a 30 minute, unpaid lunch break.  

SALARY: $14.00 - $16.00 per hour

JOB SUMMARY:   Responsible for providing direct care and record keeping for shelter pets. Assist the Animal Care Manager by providing for the various healthcare needs, administration of medications, and general care of animals. Conduct admission exams, including recording weights, vaccinations, parasite control and general health of animals upon arrival at the shelter. Conduct interviews as scheduled with owners requesting surrender appointments, including initial behavior screenings, detailed history, and general physical needs of the pet. Assist with determining and communicating organizational capacity to intake owned surrenders. Assist with maintaining facility cleanliness and upkeep. Assist with or perform duties of Animal Care Specialists as needed. Assist the Animal Care Director with the WSP Program. Responsible for coordinating owner surrenders. The Animal Care Coordinator will work as part of a team of staff and volunteers. 

This position is supervised by: Animal Care Manager




Treat all animals both on and off the job humanely. You are a representative of the BMHS even when you are not at work. 

• Responsible for performing intake exams and providing treatment as necessary. 

• Responsible for entering exam information into a computer-based record management system.

• Make daily inspection of shelter to ensure work is accomplished, animal needs are met and facility is sanitary. 

• Monitor the general health of shelter animals and insure proper medical care. 

• Assist with record keeping and statistics that include but are not limited to: animal population, adoption, euthanasia, and spaying/neutering. 

• Assist the ACM if requested in making the difficult decisions regarding euthanasia vs adoption. 

• Perform and/or assist with the timely, safe, sacred responsibility of performing euthanasia as needed. 

• Follow vaccination, medication, deworming, micro-chipping, Felv/Fiv testing, and all other medical protocols. 

• Responsible for the identification banding of cats upon intake, and ensure removal following microchipping. 

• Responsible for monitoring and keeping apprised of shelter animal’s status by performing the Animal Inventory on a regular basis. 

• Responsible for monitoring and communicating any shelter animal health issues. 

• Responsible for ensuring that every shelter pet is fed and watered at the close of each day. 

• Assist with training and onboarding new Animal Care team members. 

• Assist as needed with walk-throughs at the end of an Animal Care Specialist shift to ensure correct completion of duties assigned. 

• Responsible for feeding, watering, and spot cleaning kennels and runs throughout the day. 

• Responsible for ensuring the timely removal of food from pets scheduled for surgery the following day. 

• Responsible for monitoring food supplies for freshness and communicating the need for re-stocking of food supplies and other animal care materials as needed. 

• Provide support for Animal Care volunteers and Cat & Dog enrichment volunteers. Assist with training volunteers to assist with providing animal care as needed. Monitor safety, policy and procedure compliance of volunteers. 

• Assist the Animal Care Director with transportation of animal to and from the WSP.

Assist the Animal Care Director in training participants of the WSP program. 


• Serve as a role model and leader for volunteers at BMHS. 

• Participate in meetings with Animal Care staff to review procedures, discuss workplace issues, and share ideas to improve animal health and well being. 

• Actively seek to further animal health knowledge. 

• Work collaboratively with co-workers to achieve shelter goals, and to develop long-range programs and review policies and procedures. 

• Responsible for the timely migration of animals from impound to adopt. 

• Ensure the accuracy and timely removal as needed of signs placed on an animal’s kennel.  Available to monitor animals during recovery from surgery. 

• Assist with bathing, brushing, and keeping animals clean, attractive and comfortable. 

• Available to assist potential adopters with animal related questions. 

• Responsible for monitoring dogs on the adopt floor and insuring all adoptable dogs are wearing collars or harnesses. 

• Assist with the transportation of shelter animals to/from veterinary clinics as needed. 

• Other duties as assigned. 



o Must be detailed oriented, accurate and dependable. 

o Able to juggle demands, prioritize thoughtfully, and follow tasks through to timely completion. 

o Excellent communication skills (verbal and written), good computer skills to include word processing, 10 key calculator, data programs, and the ability to use a digital camera. 

o Must maintain a high level of confidentiality and have tactful, mature, and sincere attitude.

o Excellent interpersonal skills. 


o Desire for learning and mastery regarding presently required job skills as well as to enlarge the scope and professionalism of this position. 

o Active listening and crisis intervention experience is a plus.

Education / Training

o Must be a High School graduate or G.E.D. and be able to read, write and speak clearly in English so that written and verbal instructions can be followed. 


• Indoors in air conditioned/heated office, outdoors at shelter or on-location for various activities. 

• Includes the use of PC, various printers, copy machine, fax machine, multiple line telephone, digital camera, and credit card machine 

• Mostly week- day hours with some weekend hours pending training schedule, and outside shelter events. 

• Regular exposure to a variety of companion animals, pocket pets, and some exotic animals. 


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases, skilled in animal first aid and CPR, experience administering vaccinations and medications. 

• Experience in or willingness to learn and participate in humane euthanasia of animals as required. 

• Requires the ability to perform clerical tasks to input animal information accurately. 

• Requires patience and tact when working with challenging, emotional or angry people. 

• Requires speaking and writing effectively and clearly in a professional manner. 

• Requires clear verbal communication over the telephone and intercom to internal individuals. 

• Requires treating people and animals in a pleasant, courteous, and professional manner. 

• Requires ability to work in a team environment and to provide team leadership. 

• Requires ability to lift a minimum of 50# and transport to the storage area. 

• Demonstrates commitment to teamwork, including dedication to timely, appropriate resolution of conflict.  

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees shall be required to follow any other job related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.