Butter Maid Bakery

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xxCustomer Service Rep

Full-time
Boardman, OH
Posted Jul 8, 2020

 WE'RE OPEN and here to stay, we're busy! If you are looking for a new challenge or a temporary fit, this is it! 

Work Safety:  We are taking every sanitation, hygiene and safety precaution. We follow  the recommendations of the CDC, our County Health Department, the State of Ohio, and any other group that has sound advice. Everyone is  screened before they step foot in the bakery to work each day. All day, every day, we thoroughly clean and sanitize our entire kitchen. Masks are required.Full or Part Time, Permanent or Seasonal available. Multiple positions.

Ready to love your job? We're a small family-owned and operated bakery and we work alongside you every day to ensure a smooth-running, enjoyable place to work. Drama & BS free bakery.

  • Job Security: We're a fast growing company and here to stay! In the event of pandemics, we're deemed a necessary business so we'll keep our jobs.
  • Competitive pay, opportunities for growth
  • Permanent, seasonal, or here-and-there, we work all year so make it what you want! 
  • Off all holidays, including 2 week Christmas break.
  • Be part of a team that supports our U.S. soldiers overseas with cookies, gives to local food banks.

Customer Service Representative  *This is NOT your average customer service position.* Since we are a seasonal business, in your down time you will be baking, packaging, shipping, cleaning, and many other duties. If you have a friendly, helping spirit and like assisting consumers, we need to talk! We're seeking multiple enthusiastic individuals to deliver exceptional email and phone customer service. No outbound "cold calls", just inbound calls of those who prefer to order by phone. Customer support is email only, with no challenging phone calls.

Requirements:

  • Strong written and verbal communication
  • Organized, with high attention to detail
  • Excellent data entry skills to quickly and accurately input data
  • Ability to multi-task
  • Type 30+ words per minute
  • Proficient in Microsoft Windows applications
  • Ability to lift and carry up to 50 or more pounds.
  • Ability to work on your feet at a fast pace for extended periods of time

Duties, dependent on need:

  • Assist customers
  • Printing order documents
  • Taking phone orders
  • Packaging 
  • Shipping
  • Baking

Shift times: 

  • Full-Time is M-F 3AM-11AM, or 12PM-8PM. (May change to 7AM-3PM or 8AM-4PM M-F, Sat 9AM-5PM)
  • Part Time is available during the hours of M-F 3AM-11AM, or 12PM-8PM. You must work an 8 hour shift and we may have 2 days (16 hours) or 3 days (24 hours) available.

If you think you'll be a great fit for all of this job's requirements above, please apply. You'll be asked a series of questions. For the very last question, your favorite food, enter "butter" and we'll move you to the top of our list :)