Butter Maid Bakery

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Phone Customer Service Representative - $500 Bonus

Youngstown, OH
Posted Mar 19, 2021

  $500 New Hire Attendance Bonus! 

*New Location at 100 Victoria Road, Austintown! 

If you are looking for a new challenge or a temporary fit, this is it! 

Work Safety:  We are taking every sanitation, hygiene and safety precaution. We follow  the recommendations of the CDC, our County Health Department, the State of Ohio, and any other group that has sound advice. Everyone is  screened before they step foot in the bakery to work each day. All day, every day, we thoroughly clean and sanitize our entire kitchen. Masks are required. Full Time, Permanent or Seasonal available. Multiple positions. 

Ready to love your job? We're a small family-owned and operated bakery and we work alongside you every day to ensure a smooth-running, enjoyable place to work. Drama & BS free bakery.

  • Job Security: No layoffs. Fast growing company and here to stay! In the event of pandemics, we're deemed a necessary business so we'll keep our jobs.
  • Competitive pay, opportunities for growth
  • Permanent, seasonal, or here-and-there, we work all year so make it what you want! 
  • Off all holidays, including 2 week Christmas break.
  • Be part of a team that supports our U.S. soldiers overseas with cookies, gives to local food banks.

Phone Customer Service Representative  *This is NOT your average phone position.* Since we are a seasonal business, in your down time you will be baking, packaging, shipping, cleaning, and many other duties. If you have a friendly, helping spirit and like assisting consumers, we need to talk! We're seeking multiple enthusiastic individuals to deliver exceptional email and phone customer service. No outbound "cold calls", just inbound calls of those who prefer to order by phone. Customer support is email only, with no challenging phone calls.


  • Strong written and verbal communication
  • Organized, with high attention to detail
  • Excellent data entry skills to quickly and accurately input data
  • Ability to multi-task
  • Type 30+ words per minute
  • Proficient in Microsoft Windows applications
  • Ability to lift and carry up to 50 or more pounds.
  • Ability to work on your feet at a fast pace for extended periods of time

Duties, dependent on need:

  • Assist customers
  • Printing order documents
  • Taking phone orders
  • Packaging 
  • Shipping
  • Baking

Shift times: 

  • Full-Time is M-F 7AM-3PM, or 8AM-4PM 
  • Part Time:  Part Time is available during the hours of M-F  7AM-4PM 

If you think you'll be a great fit for all of this job's requirements above, please apply. You'll be asked a series of questions. For the very last question, your favorite food, enter "butter" and we'll move you to the top of our list :)