Postal Palm Springs LLC

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Customer Experience Professional II

Part-time
Palm Springs, CA
Posted May 27, 2019

SPECIAL CONDITIONS OF EMPLOYMENT:

You must be a “Certified Notary Public” with current credentials, a valid California Driver’s License and clean driving record.

THIS IS A PART-TIME POSITION

Duties:

Always create an exceptional customer experience while providing customer service, sales, mail/shipping services and notary of documents. Notary services may include, but not limited to, the following documents: Loans, Contracts, Escrow, Titles, Deeds, Real Estate, Affidavits, Trusts, Warranties, Real Estate, Mortgage, etc.

Other Store Duties Include:

General administrative functions, included, but are not limited to, customer service and sales, consulting customers with mail and shipping options, preparing customer packages for shipment, sorting incoming and outgoing mail, facsimile, photo copy, key making, passport photo and other retail functions.

QUALIFICATIONS:

Be a team player able to switch tasks quickly to assist the team as priorities change. Good communication skills, written and verbal, a must. Communication skills include written, phone and in person. Knowledge of alphabetic and numeric filing, indexing, and cross-referencing methods. Ability to make simple arithmetical calculations. Knowledge of office work procedures and practices, including the operation of commonly used office machines. Must be able to use a computer proficiently. Must be able to type with minimum errors. 

The successful incumbent in this position must be able to multi-task, have a great customer service attitude, be able to pay attention to detail and assist the public.

REQUIREMENTS:

High School Diploma or GED required. Current Notary Public credentials. Prior customer service experience. Must be insurable and bondable for credit processing and for notary, including passing a criminal background check. Must be able to pass pre-employment background investigation successfully. Valid California Driver’s License and clean driving record. Spanish speaking desirable.

PHYSICAL DEMANDS:

The physical demands are primarily sedentary and may require long periods of standing, sitting, bending, squatting, pushing and pulling. Must be able to lift up to 50 pounds with or without reasonable accommodations.

Job Type: Part-time

Experience:

  • Customer Service: 1 year (Required)
  • Notary Public: 1 year (Required)

Education:

  • High school or equivalent (Preferred)

License:

  • CA Driver's License (Required)
  • Certified Notary Public (Required)

Language:

  • Spanish (Preferred)

Work authorization:

  • United States (Required)

Shifts:

  • Morning (Required)
  • Mid-Day (Required)
  • Evening (Required)

Required travel:

  • 25% (Required)

Work Location:

  • One location

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday

Overtime often available:

  • No

Typical start time:

  • 8AM

Typical end time:

  • 6PM