Ski 'N See

Customer Service Representative

Part-time

This is a seasonal position October-April

Ski ‘N See & UTAHSKIS.COM are a locally owned and operated company that have been serving the Utah ski and snowboard community since 1987. Our Customer Service Reps enjoy a fast-paced environment while building customer loyalty and trust by providing exemplary customer experience, maintaining an organized workspace, and assisting customers questions or concerns.   

Ski 'N See offers great benefits for its employees including discounted gear, access to corporate ski passes, and much more!


PERFORMANCE STANDARDS

  1. Maintain high customer service ratings. 
  2. Answer phone calls, emails, and chats professionally and timely.
  3. Identify and asses customer needs to achieve satisfaction.
  4. Maintain a high level of gear and product knowledge.
  5. Maintain a clean and organized workspace.
  6. Be dependable and timely for all scheduled shifts.
  7. Participate in team meetings and achieve team goals.

ESSENTIAL FUNCTIONS 

  1. Assist customers throughout the purchase of products over the phone or email.
  2. Create and edit ski and snowboard reservations.
  3. Assist customers with all questions concerning ski/snowboard purchases or rentals. 
  4. Operate several programs and platforms to ensure fast and accurate customer service. 
  5. Respond professionally and timely to customer escalated questions or concerns.
  6. Assist in product content procurement and development. 

OTHER EXPECTATIONS

  1. Detail-Oriented - shows rigorous and meticulous attention to detail.
  2. Committed - Pledges firmly to a goal, idea or plan.
  3. Optimist - Maintains a consistently positive attiitude.  
  4. Detail-oriented - Shows rigorous and meticulous attention to detail.
  5. Organized - Works and thinks in a methodical and orderly way.
  6. Innovative - Uses original thinking to generate new ideas and solutions.
  7. Personable - has a friendly, approachable and outgoing style.
  8. Manages Stress - Perfoms competently under pressure.
  9. Empathetic - Identifies with the feelings, ideas, and attitudes of others.
  10. Customer-Oriented - Attentive and responsive to customer needs.

APPLICANT REQUIREMENTS

  • Computer comprehension
  • Strong phone contact  handling skills and active listening
  • Excellent communication and presentations skills
  • Retail or sales experience is preferred
  • Ability to multitask, prioritize and manage time effectively 
  • Strong problem-solving skills.
  • Ability to work weekends, holidays, & evenings 


2322 S Presidents Drive, West Valley, UT 84120

SNS Prostaff

Part-time

We offer a fun, fast paced work environment to all those who are passionate about snow sports.

This dynamic position includes the following responsibilities:

  • Rental Technician
  • Sales Floor 
  • Cashier (If selected)
  • Shop Technician (If selected)

Benefits include:

  • *Competitive pay
  • Flexible hours (Convenient mobile app scheduling)
  • Gear discounts
  • Pass reimbursement program (Park City Employees)
  • Access to corporate lift tickets (Salt Lake Valley Employees)

We are looking to fill positions at all of our locations. 


Many positions available: Park City, Deer Valley, Hyatt, Peaks, Prospector: *Higher Starting Wage & Season Pass Perk

 Few positions left: Southtowne, Sandy, Canyon Center, Fort Union, Cottonwood, Millcreek, Downtown SLC, & Bountiful.  

Minimum age requirement: 16


102 W 500 S, Salt Lake City, UT 84101, USA

SNS Prostaff (Deer Valley)

Part-time

We offer a fun, fast paced work environment to all those who are passionate about snow sports.

This dynamic position includes the following responsibilities:

  • Rental Technician
  • Sales Floor 
  • Cashier (If selected)
  • Shop Technician (If selected)

Benefits include:

  • Competitive pay
  • Flexible hours (Convenient mobile app scheduling)
  • Gear discounts
  • Seasons Pass (Park City Area Employees)

Minimum age requirement: 18

Park City, UT

SNS Prostaff (Park City Area)

Part-time

 

We offer a fun, fast paced work environment to all those who are passionate about snow sports.

This dynamic position includes the following responsibilities:

  • Rental Technician
  • Sales Floor 
  • Cashier (If selected)
  • Shop Technician (If selected)

Benefits include:

  • Competitive pay
  • Flexible hours (Convenient mobile app scheduling)
  • Gear discounts
  • Seasons Pass (Park City Area Employees)

We are looking to fill positions at all of our  Park City locations. 

Park City (Mountain Village), Prospector, Peaks, & Hyatt 

Minimum age requirement: 16

1284 Lowell Ave, Park City, UT 84060, USA

Warehouse Driver

Full-time

 PURPOSE: Assist in transporting rental and retail equipment between our 17 locations.  

 ESSENTIAL FUNCTIONS 

  1. Work with warehouse team and store managers to ensure timely delivery of products needed. 
  2. Load and unload cargo accurately and safely at each location
  3. Oversee the daily driving schedule. 
  4. Communicate with store managers to assess product needs on a daily basis. 
  5. Report incidents or issues with any delivery 
  6. Manage all paperwork associated with deliveries.
  7. Provide feedback on improving company process or materials
  8. High level of time management to ensure timely deliveries

 PERFORMANCE STANDARDS

  1. Maintain a highly accurate driving log
  2. Keep a clean and organized workspace
  3. Adherence to all safety standards 
  4. High delivery accuracy

 OTHER EXPECTATIONS

  1. Detail-Oriented - shows rigorous and meticulous attention to detail.
  2. Committed - Pledges firmly to a goal, idea or plan.
  3. Optimist - Maintains a consistently positive attiitude.  
  4. Adaptable - Adjusts easily to new or changing circumstances.
  5. Organized - Works and thinks in a methodical and orderly way.
  6. Innovative - Uses original thinking to generate new ideas and solutions.
  7. Personable - Has a friendly, approachable and outgoing style.
  8. Manages Stress - Perfoms competently under pressure.
  9. Team player - Works well within diverse groups to achieve common goals.
  10. Hard-Working - Works vigorously, often putting in long hours.
  11. Ethical– Guided by a set of core values and beliefs to act with integrity and honesty.   

 APPLICANT REQUIREMENTS

  • Clean driving record with a valid driver license
  • Ability to lift and move heavy objects several times per day
  • Demonstrate strong organizational skills
  • Work will within diverse groups
  • Excellent communication and relationship-building skills
  • Strong problem-solving skills.

2322 S Presidents Drive, West Valley, UT 84120