Wasco Nursery & Garden Center

Greenhouse Plant & Customer Care Technician

Part-time

Overview:
While the title “Greenhouse Plant & Customer Care Technician” (GPCCT) may sound a bit technical, the primary responsibility of the GPCCT is simply to ensure that our greenhouse plants and greenhouse customers are happy and healthy. Extensive plant knowledge is not required but a love of people and plants is a must! We are seeking positive and friendly applicants with a helpful attitude toward customers, including the ability to speak clearly and convey information accurately.  
 

Responsibilities:

  • Stocking & Maintaining Annuals, Perennials, Herbs & Vegetables
  • Watering, deadheading (cleaning plants)
  • Facing tables
  • Retail sales and customer service.
  • Helping customers locate flowers, vegetables, etc.
  • Carrying customer purchases or helping them to the sales office.
  • Maintaining a safe & welcoming greenhouse facility
  • Winding up hoses
  • Sweeping floors
  • Signage & tagging of annuals and perennials
  • Creating / maintaining greenhouse displays
  • Potting / filling hanging baskets, planters, fresh crops, etc. 

Job Requirements:
Ability to work from a standing position for hours at a time. Job applicants must be capable of bending and twisting and the ability to lift up to 20lbs without assistance (heavier would be a “team lift” or handled by one of our experienced sales yard laborers).

It is important to keep in mind that this position requires the individual to be a “switch hitter”. The nursery business is a seasonal business and as such there may be times when we need the individual to pick-up product or make a delivery. The ideal candidate would be not only capable, but also willing to fill the voids when necessary.

Benefits:

  •  Hourly Pay + Overtime: commensurate with experience ($9.25-$14.00 / Hour)
  • Fun & exciting workplace environment
  • Employee discount on plants & hard-lines
  • Flexible schedule

 Expected Work Schedule:

  •  Mid-April thru June 30th
  • 20-40 hours per week (overtime available but not required)
  • Weekday or weekend work available
                                                                      

St. Charles, IL

Landscape Design Assistant / Customer Service Associate

Part-time

  

The primary responsibility of the position is to assist the Design Department and the Scheduling Department with daily or weekly tasks and to ensure that our customers are having a positive interaction with our company, whether they are interacting with us over the phone, online or in person. Extensive plant knowledge is NOT required but a love of people and plants is a must! We are seeking positive and friendly applicants with a helpful attitude toward customers, including the ability to speak clearly and convey information accurately. 

Responsibilities: 

· Serve as liaison between customers and landscape design & installation department.

· Manage calendars and appointment scheduling for 2 landscape designers.

· Help schedule projects, remain in contact during project, and follow up with customers after installation is complete.

· Use online portal to process utility locate requests (J.U.L.I.E.) for upcoming installation projects. 

· Communicate with customers on timing for installations and deliveries each day.

· Customer follow-ups – answer basic questions, direct customers to proper departments, customer satisfaction, etc.

· Maintain organization in office and help keep departments working together smoothly. 

Job Requirements:

· Friendly person with the ability to work in a fast paced environment.

· Proficient in basic Windows applications (Outlook, Word, Excel, etc.), Google Drive, and willingness to learn online scheduling programs

· It is important to keep in mind that this position requires the individual to be a “switch hitter”. The garden center business is a seasonal business and as such there may be times when we need the individual to fill another role. The ideal candidate would be not only capable, but also willing to fill the voids when necessary. 

Benefits: 

· Hourly Pay + Overtime: commensurate with experience ($12.00-$18.00 / Hour) 

· Fun & exciting workplace environment 

· Employee discount on plants & hard-lines 

· Flexible schedule 

Expected Work Schedule: 

· Mid-March thru Mid-December 

· 20-40 hours per week (overtime available but not required) 

· 2-5 days / week (occasional Saturdays in the spring are helpful but not a requirement)

St. Charles, IL

Retail Sales & Customer Service Associate

Part-time

Overview: 

While the title “Retail Sales &  Customer Service Associate” (RSCSA) may sound a bit technical, the primary responsibility of the RSCSA is simply to ensure that our customers are having a positive interaction with our company, whether they are interacting with us over the phone, online or in person. Extensive plant knowledge is not required but a love of people and plants is a must! We are seeking positive and friendly applicants with a helpful attitude toward customers, including the ability to speak clearly and convey information accurately. 


Responsibilities: 

• Cashier / Clerk – ringing up customer transactions in an efficient and friendly manner.

• Answering phones and routing customer calls to the appropriate person / department

• Retail store upkeep – stocking / cleaning shelves, etc. 

Job Requirements:

• Friendly person with the ability to work in a fast paced environment

• Proficient at basic computer tasks – typing, internet browsing, etc. 

• Microsoft Office Skills not required but are a plus. 

• Ability to work from a standing position for hours at a time. 

• It is important to keep in mind that this position requires the individual to be a “switch hitter”. The garden center business is a seasonal business and as such there may be times when we need the individual to pick-up product or make a delivery. The ideal candidate would be not only capable, but also willing to fill the voids when necessary. 


Benefits: 

• Hourly Pay + Overtime: commensurate with experience ($9.25-$14.00 / Hour) 

• Fun & exciting workplace environment 

• Employee discount on plants & hard-lines 

• Flexible schedule 


Expected Work Schedule: 

• Mid-March thru Mid-December (or May-August to accommodate college schedules)

• 20-40 hours per week (overtime available but not required) 

• 3-6 days / week – some weekend work is required 

St. Charles, IL